Support Portal

Softphone options 2

• How to install Euphoria Mobile Application - Step by Step Instructions
• How to Put an Extension on DND on the Euphoria Advanced Softphone - Step by Step Instructions

Deskphones 16

• What are the Parking Lot Entries for Yealink Phones?
• Setting up a SNOM Phone
• How to Make network Change on the SNOM Phone.
• Setting up a Yealink Phone
• Setting up DSSkey’s on reception phones.

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Telkom Forwarding/ Diverting/ Pointing 4

• How to Activate 'Forward Call' on your Telkom Landline through Euphoria Telecoms
• Can I use a Telkom Smart Access 0860 or 0861 number with Euphoria Telecom?
• Can I use a Telkom 0800 toll-free number with Euphoria Telecom?
• I use an 086 number, and I am not receiving any inbound calls.

GNP - Porting 13

• What is GNP - Porting?
• What are the different Types of GNP Requests?
• Why should I port my Geographic numbers?
• Am I able to Port a number that is currently still in contract with my current Service Provider?
• What is the process to port my number to Euphoria Telecom?

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Number Moves 5

• What is a Number Move?
• What are the different Types of Number Moves?
• What is the process to move my number from my current service provider to Euphoria?
• What is the process to move my number from one Euphoria PBX to another?
• How long does it take to move my number?

Network Configuration 16

• Can I use two ViBE routers on the same WAN connection.
• Basic Euphoria Network Config - LTE, DSL & Bridge
• Basic Euphoria Network Config - LTE & DSL
• Basic Euphoria Network Config - LTE
• Getting started with Euphoria WebRTC

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Hardware Options 1

• Euphoria Hardware Options