Realtime dialer status is a troubleshooting submenu item particular to Power Dial campaigns; since the system will be dialling behind the scenes, it allows an administrator to determine if there are calls being dialled for a particular campaign or agent.



Articles Related Links:

TMS Feature - Realtime Monitor: Current Calls

TMS Feature - Realtime Monitor: Realtime Extension

TMS Feature - Realtime Monitor: Realtime Queues

TMS Feature - Realtime Monitor: Realtime Campaigns

TMS Feature - Realtime Monitor: Realtime Conference

TMS Feature - Realtime Monitor: Realtime Agents

TMS Feature - Realtime Monitor: Connectivity

How to View Realtime Current Calls

How to Use Wisper/Spy/Barge in Current Calls

How to View Realtime Extensions

How to View Realtime Queues