Extension Manager
Callbacks are per extension user.
Tue, 23 May, 2023 at 11:59 AM
Update Date: June 2023 Created By: Marizane Brummer 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs ac...
Mon, 10 Jul, 2023 at 10:29 AM
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs ...
Thu, 16 Nov, 2023 at 9:09 AM
Update Date: June 2023 Created By: Marizane Brummer 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs a...
Mon, 10 Jul, 2023 at 9:45 AM
Extension Manager focuses on the individual extension set up and the extension settings for queues, extension capabilities, and agent configuration. Ex...
Fri, 19 Jul, 2024 at 2:10 PM
Groups allow an administrator to bundle extensions together by their own criteria, these could be things such as branches, positions or departments. These g...
Mon, 22 May, 2023 at 4:35 PM
Call Detail Records (CDR) Within the CDR page, an administrator will be able to view all incoming and outgoing calls across the entire account. Various sea...
Mon, 22 May, 2023 at 4:34 PM